I think I’m reading you correctly to say the title of this post was over-reaching. I will give it some thought and consider changing the title. Suggestions?

As for a good time to file a report, I was there at the best time. That’s what the desk guy said.

My intention was not to bash all cops. It was more of a statement of fact that I got substandard service in my specific case and there was no reasonable reason for it. Had a few cops have been more interested in the lone guy sitting in the lobby and less interested in debating the benefits of pizza over burgers for takeout, I would have not complained.

As for sensitivity training, you’re over-reaching on that one. All I wanted was at least the minimum level of customer service that I could have expected in the private sector. Instead, I sat and waited. My feelings weren’t hurt and I’m not a tenderfoot.

There’s no reason I or anyone should have to deal with substandard service.

First, I did not mean exhausted from their shift — I meant their job. They are underpaid and overworked and they have rotating schedules.

And, come on, how many people/cops helped you? 2? You gave the entire department a poor grade for the poor service of a few (in this case). Not entirely fair or effective.

Now, by no means, with this argument, am I implying these departments are efficient. Or, that the owners of the dog were appropriately apologetic or cooperative. It sucks you got bit and received typically crappy treatment and service, but I feel this as a blog entry was reaching and overblown.

I get crap service EVERYWHERE - I expect it. That’s why it’s of UTMOST importance in my own businesses that my customers are taken care of .. it makes us stand out ahead of the crowd …

But to expect perfect caring service of law enforcement? They don’t know you or what the other side of the story is .. they are trained to assess situations and react in crisis. You were not having a crisis in their opinion.

Did you call to find out what a good time would be to go in and file a report? Did you call animal control? Did you seek medical attention first (don’t recall)?

And, I just think you are on a slippery slope when you start bashing cops for being somewhat apathetic. I have a hell of a lot of respect for anyone who’d take on that career and depend on them to protect me.

Most likely they KNEW the statistics .. and, perhaps they could have shared that with you. But, maybe they didn’t have the appropriate amount of sensitivity training?

… Just sayin’ …

The cops that I had the poor service experience with were just starting their shift so I’m not going to excuse that as exhaustion or anything like that. There wasn’t an excuse other than to say that they deal with the dregs of society on a daily basis and are probably at a point where they’re just fed up and tired of it. The idea of taking one more call on certain days, and we’ve all had them, could feel almost unbearable. The problem is that we’ve all had those days and that is the job they signed up for so they cannot be excused for the hour and 15 minute wait when no one else was waiting to be seen.

Both departments need to understand that when someone calls them it is because they’re experiencing stress because of a concern for their safety and/or health. Those times are the most important to be responsive.

On the plus side, I will say that the cop who was finally assigned to take my statement was very professional and did a very good and efficient job.

In the end, I was satisfied with the DNS Inspector who was very courteous and informative. Because of him, I will not be getting the shots as there is a 99.9% chance the dog is not rabid.

It’s is all too convenient - incompetence EVERYWHERE in every department of every company & organization. ESPECIALLY easy to see in cozy & public government jobs …

MAYBE in a COP’S shoes; it’s just exhaustion - from the decay of social order and not being ABLE to help when they want to (due to bureaucratic BS) and then apathy, boredom and numbness (as a coping mech.)??? They are reminded everyday when they repeatedly cannot “fix” anything at all: we are all just cogs, bricks, or numbers and etc .. even them. Give ‘em a break they are human.

And though; I slept A LOT in church (warm & cozy), scored terrible on that quiz with all those freaky names and would never look there for the answer: I think there may be a 12% chance something’s being conveniently overlooked in this case …

Big Picture: What can you do to make sure no one goes through what you have (lack of procedure and information)? Write something (with phone numbers and links and procedure - so those that follow can demand services and not walk around gathering the same info you did), post something or print and distribute something?? Will you? Are these the “mysterious ways” and we always miss them??

Unity, like Bill Stocks keeps writing, does make more sense when we are just talking about all of us little people.

Just a thought.

But your experience with incompetence, one time, is exactly the sort of experience many of us have had, repeatedly.

The main reason, we are told, is that our relatively prosperous (and so property-taxed to the max for these services) is not as bad as others. Yet.

And yet . . . we talk with others in neighborhoods with higher crime rates, and they don’t get any better response than we do.

It’s. Just. Incompetence. Period.

I could tell you stories and stories and stories illustrating the incompetence at all levels, but — again, we’ve only suffered loss of property and a lot of fear . . . but nothing like the fear you have had.

So, again, I am so sorry that those of us who already were fully aware of the incompetence of the DNS, the MPS, and others in the city have not figured out how to fix them in time for you to get the services you needed.

The doctor I saw volunteered to give me the first shot and get me started on the series if I wanted it. I declined for now. I hope to get more information from DNS soon. As of yet, they still haven’t called me back. Interesting though how they would volunteer the information to the owner of the company I work for but no one had the courtesy to return my calls.

Rabies vaccinations for dogs are as follows: The first one is given and is supposed to be good for one year. Subsequent vaccinations are to be given once every three years. This dog had it’s one year shot but never had another one. Interestingly enough, it bit through my pants but it doesn’t appear to have ripped it. Younger dogs have sharper teeth so that’s the only way I can explain it. All I know is it looks like a nasty bite and he broke the skin in about 5 places near the wound.

That being said, there’s no excuse for this poor service. I would have the same complaints had it happened anywhere else.

Also, call animal control & the human society. ANY animal that bites MUST be quarantined for 10 days and tested, it’s the law!

WTF IS going on there is right..

Good Luck — Yikes!